At POD, we are often asked why the service charge to a particular customer is different to that of a seemingly comparable property elsewhere. Whilst it might seem like an easy comparison, unfortunately, you are not comparing ‘apples with apples.’ 

Even when two buildings look similar from the outside, the way service charges are calculated can differ quite significantly. Here’s why.

Have you ever wondered why service charges rise, or what your service charge is being spent on? This article can help you gain clarity on some common issues.