Today, effective residential property management goes beyond the basic upkeep of buildings and handling finances. At its core, property management is about delivering a seamless, positive experience for residents, from the very first interaction. Understanding the significance of good customer experience enables property managers to create lasting relationships, foster loyalty, and elevate the overall reputation of their properties and the services they provide.

For POD, 2023 wasn't just another year. It was a pivotal time filled with growth and expansion of our client base, with an escalated demand for our comprehensive estate and block management services. Here’s a glimpse inside POD and what we did for our clients and customers alike with some key stats.

The property management industry seems to think it’s acceptable to say ‘no’ more often than is perhaps necessary or acceptable. POD Management do things differently.